Healthcare Transportation. Connected.
Request patient transportation once — then see who accepted it and when they will arrive.
HealthyRides simplifies the way healthcare transportation is requested, coordinated, accepted, and tracked — helping patients get where they need to go while giving healthcare organizations and transportation providers greater visibility and control.
- Available nationwide
- Built for HIPAA-sensitive workflows
- Ambulatory through ALS coverage
One Request. The Right Transportation.
Stop spending valuable time making phone calls, sending faxes, and searching for an available transportation provider.
With HealthyRides, healthcare staff enter a transportation request once. The platform immediately connects that request with the appropriate transportation providers based on the patient's transportation needs, location, availability, and the healthcare organization's preferred provider relationships.
- Ambulatory Transportation
- Wheelchair Transportation
- Stretcher Transportation
- BLS Ambulance
- ALS Ambulance
- Specialty & Higher-Level Medical Transportation
One platform. One workflow. Greater visibility from request through completion.
Built for Healthcare Transportation
Transportation isn't simply about finding a vehicle. The right provider needs the right information.
HealthyRides helps collect the transportation and clinical information providers need to properly evaluate a request — reducing unnecessary calls, missing information, and delays.
- Requested transportation level
- Mobility requirements
- Oxygen needs
- Diagnosis and relevant medical information
- Medical necessity information
- Origin and destination details
- Appointment or discharge information
- Special transportation requirements
- Payer and billing information
- Required documentation
Providers receive better information before accepting the ride. Healthcare staff spend less time answering follow-up calls.
Your Transportation Network. Your Choice.
Healthcare organizations shouldn't have to give up established transportation relationships simply because they adopt new technology. HealthyRides allows organizations to build and manage their own transportation network.
Preferred Providers
Give contracted or preferred transportation partners priority access to ride requests.
Approved Providers
Expand requests to additional approved providers when necessary.
Backup Coverage
Access additional transportation resources when your preferred providers are unavailable.
Your organization maintains greater control over who transports your patients and how transportation requests are distributed.
Know What's Happening With Every Ride.
No more wondering whether a transportation company received the request. HealthyRides creates visibility throughout the transportation process.
- Requested
- Offered
- Accepted
- ETA Provided
- Arrived
- Patient Picked Up
- Destination Arrival
- Completed
Healthcare teams can quickly see transportation status without repeatedly calling providers for updates. Transportation providers can communicate important status information directly through the platform.
Fewer phone calls. Fewer surprises. Better coordination.
Built for Healthcare Organizations
Transportation delays can affect far more than the ride itself. They can delay discharges, occupy beds, consume staff time, and create frustration for patients and care teams.
HealthyRides gives healthcare organizations a simpler way to coordinate transportation across departments, locations, and providers.
- Reduce Transportation Calls
- Request transportation digitally instead of calling multiple providers.
- Improve Discharge Coordination
- Quickly identify transportation availability and monitor ride progress.
- Maintain Provider Relationships
- Continue working with the transportation companies your organization trusts.
- Improve Visibility
- Know which provider accepted the ride and when transportation is expected.
- Centralize Transportation Data
- Bring transportation activity into one organized platform.
- Understand Performance
- Track response times, transportation volume, provider performance, delays, and other important metrics.
Built for Transportation Providers, Too.
HealthyRides isn't designed only for the healthcare organization requesting the ride. It's designed for the companies actually providing the transportation.
Transportation providers can receive organized ride opportunities containing the information needed to determine whether they can safely and appropriately complete the transport.
- Better Ride Opportunities
- Receive requests from healthcare organizations in the areas you serve.
- Better Information
- Review transportation requirements before committing resources.
- Faster Decisions
- Accept appropriate rides and provide an ETA digitally.
- Improved Fleet Utilization
- Fill available capacity with transportation opportunities that fit your operation.
- Less Administrative Work
- Reduce unnecessary calls, incomplete requests, and back-and-forth communication.
- Better Documentation
- Receive more complete transportation, diagnosis, medical-necessity, and payer information to support accurate documentation and billing.
Transportation Data You Can Actually Use.
HealthyRides turns transportation activity into actionable information.
Healthcare organizations
Ride volume, provider acceptance, response times, estimated vs. actual arrival, transportation delays, discharge performance, provider utilization, transportation type, facility and department activity.
Transportation providers
Ride opportunities, acceptance rates, response times, on-time performance, ride volume by facility, vehicle utilization, service-area demand, completed transportation volume.
Better information creates better transportation decisions.
One Platform. Two Sides. Better Transportation.
Healthcare Organizations
Request transportation. Choose preferred providers. Monitor ride status. Reduce administrative work. Analyze transportation performance.
Transportation Providers
Receive qualified ride opportunities. Review transportation requirements. Accept rides and provide ETAs. Communicate ride status. Improve utilization and documentation.
Patients
Spend less time waiting. Experience better communication. Receive transportation appropriate for their needs. Get where they need to go.
Healthcare Transportation Without the Runaround.
HealthyRides brings healthcare organizations and transportation providers together in one streamlined platform — creating a simpler, more transparent way to coordinate patient transportation.
HealthyRides is available nationwide.
Ready to simplify healthcare transportation?
15-minute walkthrough. No commitment.